Some of the options we offer our clients include:
Extended product and system warranties, giving clients peace of mind and the confidence they need to take full advantage of their systems.
Remote technical assistance, which is available via phone or e-mail during normal business hours. After hours calls are returned the following morning.
On-site technical response, which is handled by one of Digital Technology Solutions Solutions’ certified experts. If we cannot resolve the issue within hours, a technician will be dispatched to the client’s facility for issues assessment and resolution.
Preventative maintenance, which covers all equipment that the client wants to prioritize. DTS will send a technician several times throughout the year to provide a thorough assessment of the hardware and confirm everything is in working order.
System troubleshooting, which may involve solving network issues. If network issues are the problem, DTS will work with the client’s IT department to help come up with the appropriate solution.
Digital Technology Solutions Solutions’ primary goal is to ensure every client gets the most out of their system, and a customized maintenance plan is the best approach to this goal.
Client Support & Business Continuity During COVID-19
Digital Technology Solutions & Partner Resources
Points to Succeed
Digital Technology Solutions focuses on your business.
Service offerings encompass multiple technical competencies and are based on the highest technology credentials.
World-class project managers utilize a formalized process and communication strategy for quality project delivery.
Fueled by a passion for helping clients, we manage technology so our clients can manage their business.